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Payment Policy

Introduction

At Moldcookie, we want your checkout experience to be as smooth as rolling out a fresh batch of dough. We understand that security and financial transparency are just as important as the quality of the baking tools you purchase for your projects. This payment policy clearly outlines how we handle your transactions securely, the methods we accept, and what you can expect when completing your purchase with us.

Accepted Payment Methods & Currency

All prices listed on our store and all transactions are processed in US Dollars (USD).

To ensure a straightforward and secure checkout process, we exclusively accept the following major credit cards directly through our payment portal:

  • Visa
  • MasterCard
  • American Express
  • Discover

In order to maintain a highly secure and strictly monitored transaction environment, we do not accept alternative digital wallets or offline payment methods. Specifically, we do not accept personal checks, money orders, direct bank transfers, or Cash on Delivery (COD).

Payment Security & PCI Compliance

Protecting your sensitive financial information is our highest priority. Our entire website and checkout process are protected by industry-standard 256-bit SSL encryption, ensuring that your data is securely transmitted.

Moldcookie is fully PCI-DSS compliant. We want to make a clear promise regarding your data: we never store your full credit card number or raw payment data on our local servers. The only information we retain is your billing address and the last four digits of your card to help reference your order if you contact support. Furthermore, your entire transaction is completed securely within our own checkout environment—you will never be unexpectedly redirected to unverified third-party payment sites.

Billing, Taxes & $0 Hidden Fees

We believe in complete pricing transparency. When you shop with us, you will never encounter unexpected charges or subscription traps. We guarantee $0 Hidden Fees and $0 Surcharges.

The amount you see on the final checkout page is the exact amount you will be billed. It is calculated using this simple, transparent formula:
Product Price + Shipping Fee (if applicable) + Applicable Sales Tax = Final Total Cost

Depending on your shipping destination, we may be required by local and state laws to calculate and collect sales tax. If applicable, this exact tax amount will be clearly calculated and displayed before you confirm your order.

Payment Processing & Fraud Prevention

Your payment method will be authorized and charged at the exact moment you successfully submit your order. You will immediately receive an order confirmation email once the transaction clears our system.

If your payment is declined, an order will not be created, and no funds will be captured. If this happens, we recommend double-checking that your billing address exactly matches the address your bank has on file, or contacting your card issuer for further details.

To protect our community and our store, our payment system automatically screens for high-risk activity. Moldcookie reserves the right to decline, cancel, and refund any order that is flagged as potentially fraudulent by our security protocols.